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Right of withdrawal of the client

You shall have a period of fourteen days to withdraw from this contract, without giving any reasons.

The withdrawal period is fourteen days from the day you or a third party (other than the carrier) designated by you took possession of the last goods.

In order to exercise your right of withdrawal, you need to inform us

MTS Trading UG (limited responsibility)
Obere Wiesen 4
78166 Donaueschingen
Telefax +49(0)771 / 92941476

by means of a clear statement (e.g. mailed letter, fax or e-mail) of your decision to withdraw from this contract. You may use the enclosed cancellation form template, which is optional. Muster-Widerrufsformular (Link zum Formular:

In order to observe the withdrawal period, it is sufficient to send out the notice of withdrawal before the expiration of the withdrawal period.

Consequences of withdrawal

If you withdraw from this contract, we need to refund all your payments, including shipping costs (with the exception of additional costs for other delivery methods than our offered standard delivery) immediately and at the latest within fourteen days from the day we have received your notice of withdrawal from the contract. We will use the same payment method for the refund that you have used for the original transaction, unless we agree otherwise. In no case are there any fees associated with this refund.


We may refuse a refund until we have received the returned goods or until you provided proof that you have returned the goods, whichever occurs first. You need to return the goods immediately and at the latest within fourteen days from the day you have informed us about the withdrawal from this contract at

MTS Trading UG
Obere Wiesen 4
78166 Donaueschingen.

You are in observance of the withdrawal period as long as you send out the goods before the fourteen days are expired. You are responsible for the shipping costs of the returned goods.

Special information

If you are financing this contract with a loan and withdraw from it later, then you are as well released from the contract of loan provided that both contracts form an economic unity. This is especially the case if we are at the same time your loaner or if your loaner uses our service for the financing. If the loan has already been paid at the moment of withdrawal or on return of the goods your loaner joins our rights and responsibilities of the financed contract regarding the legal consequences of the withdrawal or the return. That does not apply if the present contract deals with the acquisition of financial instruments (e.g. bonds, devises or derivatives). If you want to avoid a contractual obligation as far as possible make use of your right of withdrawal and withdraw also from your contract of loan if you are entitled to do so.

End of the withdrawal instruction

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